Yesterday I made my 2nd trip to the Nolin RECC office to see where my area stood with getting our power restored. The first thing I saw when I walked in, both times, was a police officer standing near the receptionist desk and I think to myself does Nolin really need police to protect them from law abiding citizens reporting outages and trying to find out when their power will be restored? Couldn't the Police resources be better utilized to help folks during these trying times? Are the tax payers paying for the police to stand by the Nolin reception desk? Doesn't Nolin have it's own security people, if not why not?
After running all of this through my mind I got in line to try and find out some information. A nice young lady was there with a sheet of paper and read off where the crews were working and that's all she knew.I suggested that the information she had in her hand could be posted on the Nolin website, it's just a matter of copying and pasting, and that would save some of us a trip to the office and that was the extent of my visit to the Nolin RECC office.
I left the office feeling that Nolin didn't really care about my situation and felt I had just been to a dog and pony show. I also checked their website today and they still don't have detailed information about the power outage repairs, just a scrolling messages. I suggest they don't and won't put details of what they are doing on their site because they don't want to be questioned later with information they put on the site and the scroll bar running across the top of the site will quietly disappear, along with all the information, after this is all over. One more thing about the Nolin RECC website, I'm getting tired of looking at two old men staring at computer while the rest of us are going through Hell! That is insensitive to say the least!
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